The IRS does not send out unsolicited emails. Authentic-looking emails are called “phishing” emails and responding may expose you to identity theft. If you receive such an email from the IRS, send a copy of the email to phishing@irs.gov. Please do not respond to the email unless the email request you send to the IRS has been verified as legitimate. You may also contact my office regarding any correspondence, written or electronic, that you receive from the IRS.
The IRS will also not call you to request detailed personal information or return of funds over the phone. Beware of fake calls to return money to a collection agency. Criminals are posing as debt collection agency officials acting on behalf of the IRS. You can read more here.
There are steps you can take to stop thieves. IRS Publication 4524 outlines simple steps that help you keep your computer secure, avoid phishing and malware, and protect your personal information.